Frequently Asked Questions

How long does order processing take?

Orders are processed within 1–3 business days after payment is confirmed.

How long does shipping take?

Estimated delivery time is 7–13 business days after your order has been shipped.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use the tracking information to monitor your shipment.

Do you ship internationally?

Currently, we primarily serve customers in the United States. Shipping availability may vary depending on your location.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and returned in their original condition and packaging.

When will I receive my refund?

Once your return is received and approved, refunds will be processed within 10 business days to the original payment method.

What should I do if my item arrives damaged?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work to resolve the issue as quickly as possible.

Can I change or cancel my order?

If your order has not yet been processed, please contact us as soon as possible. We cannot guarantee changes or cancellations once processing has begun.